Packaging & Delivery
Free UK Delivery when you spend £20 (After discounts applied).
For international orders and sub £20 UK orders we never charge excessive amounts for postage and packaging. Our P&P charges are made up of the Royal Mail charge for the service plus a small contribution towards the packaging materials, plus VAT, which we are legally obliged to charge.
Same Day Dispatch
We aim to ship all items as soon as payment is cleared. This means that items ordered and paid for by 12 noon (UK time) Monday-Friday are dispatched on the same day. Items ordered and paid for after 12 noon or over the weekend are sent on the next working day.
Standard / Free UK Delivery
As standard, we ship using Royal Mail 48 (Second class) recorded delivery service which is a 2-3 working day service (approximately).
Please be aware that delivery to certain UK postcodes will take longer due to their remote locations. We cannot be held responsible for delays as a result of sending to these destinations.
Express UK Delivery - DHL
Upgraded delivery via DHL Express is available to delivery addresses in England & Wales and offers a next business day service.
Express UK Delivery - Royal Mail
Further UK destinations are available for express delivery via Royal Mail Special delivery. This offers next business day delivery to UK mainland but has the following limitations for some harder to reach areas.
Royal Mail delivers within two working days by 5.30pm to the following postcodes areas:
PA60 - 75, 78
Royal Mail delivers within three working days by 5.30pm to the following postcode areas:
KW16 - non Town
PH30, 41 - 44
International shipping costs are calculated at the point of sale and depend on location, total shipping weight (Including the packaging) and the best pricing we can obtain from our shipping partners. We currently ship to Europe, the USA, Canada, Australia and New Zealand. Due to currently prohibitive shipping costs over 2kg, this is currently the maximum shipping weight we will accept at point of sale (Including the weight of all shipping materials)
If you want us to ship to a destination country other than these (and the UK), please just get in touch we will see what we can do to help.
International Taxes & Importation Fees
British VAT (at 20%) is not charged on any purchases with delivery destinations outside of the UK.
Additional VAT, duties, tariffs and customs clearance fees may be due at the destination country to enable customs release and delivery.
If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties, taxes (Such as VAT) and customs clearance fees. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Additional payments may need to be paid to the relevant authorities at the country of destination, including VAT, duties, tariffs and customs clearance fees.
Please note that we are legally required to declare the correct value & country of origin of all products as this is used to calculate the tax and any tariff duty due.
We ship all of our liquorice in boxes to ensure it arrives undamaged and in pristine condition upon arrival. Wherever possible, our liquorice is shipped in letterbox friendly packaging.